29th October, 2024 Arrived after gig "Hat looks good quality material but shipping took much longer than expected and - unfortunately - arrived after the gig I purchased it for (17 days after purchasing). Sizing feels tighter than other 58cm juggling hats I have (also Juggle Dream), so it may not land on my head as easily for tricks. I'd size up if you're debating between sizes. I was also concerned since the package arrived in a bag without anything protecting it and could feel the hat had been deformed during shipping. It came slightly beat up but got the shape mostly back - a few slight dents still. Other companies I've purchased from send it in a box with a protector inside to maintain the hat's shape during shipping." Sipkens, Canada. [Verified Buyer] BRONZE Member since Oct 2024
Reply from Home of Poi: "Thank you for your feedback.
Orders shipped with economy shipping to Canada can indeed take 2 to 3 weeks. We recommend that our Canadian customers select express shipping for faster delivery.
Additionally, we have upgraded our packaging for this hat and now use a box for shipping to ensure better protection.
Apologies for any inconvenience this may have caused."
★★★★★
★★★★★
23rd October, 2024 Never had an issue. Great communication "Not had a problem with any items ordered and purchased. They are what they say they are and the quality has never been bad or poor. Any issues I have had I contacted the teams and it was sorted quickly, professionally and efficiently. You can't please everyone all the time but so far I have no complaints" Sapphireke, United Kingdom. [Verified Buyer] BRONZE Member since Sep 2024
★★★★★
★★★★★
12th October, 2024 Love them "Have been trying to locate short staffs to twirl and throw and these are perfect. A bit longer than my batons but that's all part of the learning curve they look amazing lit"
23rd September, 2024 Not yet burned "Love this wand. Not yet burned as having so much fun with he led version. Really must burn" Sapphireke, United Kingdom. [Verified Buyer] BRONZE Member since Sep 2024
★★★★★
★★★★★
23rd September, 2024 Awesome levi wand "Love my levi Wand well wrapped great little tool and fun to use" Sapphireke, United Kingdom. [Verified Buyer] BRONZE Member since Sep 2024
★
★★★★★
23rd September, 2024 Unfortunately didn't arrive "The rest of my order arrived but was missing these . Bit gutted as I love these covers and wanted them for my other staff" Sapphireke, United Kingdom. [Verified Buyer] BRONZE Member since Sep 2024
Reply from Home of Poi: "The necessary support was provided to the customer."
★★★★★
★★★★★
23rd September, 2024 Love these "Brilliant for my contact staff.. saves so much mess and also helps provide a shield against fuel smell" Sapphireke, United Kingdom. [Verified Buyer] BRONZE Member since Sep 2024
★★★★★
★★★★★
24th August, 2024 Lotus fire fans "Item arrived on time, looks good but a bit heavy if you want to do spinning tricks. Haven't tried with fire yet." Artkisses, USA. [Verified Buyer] BRONZE Member since Jul 2024
17th August, 2024 Great Tools, a lot of chemicals "Everything regarding shipping, overall Quality and shipping time was awesome. Only 1 of the 20 pairs of poi had a small sewing-issue at the velcros, where the velcros came off partially while opening. Only optimization point: - a heavy chemical smell from all 3 components: the carry bag, the cone, as well as the balls for filling the poi. The fabric probably is not an eco-friendly organic cotton. There is some room for ecological improvement. Would recommend ordering at your shop if these points are integrated. Thanks a lot, anyways!" Antonios, Germany. [Verified Buyer] BRONZE Member since Jul 2024
Reply from Home of Poi: "We’re glad to hear that most of the poi sets met your expectations.
Regarding the concerns you mentioned about the chemical smell and the eco-friendliness of the materials, I’d like to share some details about our products. The poi weight balls are made from a soft shell fabric, and the inner filling is 100% recycled rubber, sourced from materials like used tires. The carry bag is sublimated to give it a fancy look.
We understand the importance of ecological responsibility, and we’re continuously exploring ways to improve the environmental friendliness of our products. Your feedback is invaluable in helping us make these advancements."