Faulty Glow LED Poi, what to do?

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Faulty Glow LED Poi, what to do?

Index:Standard LED Poi BallsNinja LED PoiFlowlightsPodPoiStandard LED Poi BallsSorry to hear that one of the LED glow poi are faulty as normally they are very reliable. Can you try taking the batteries out and cleaning them with a soft cloth as sometimes a little dirt or dust can get between the batteries causing them to malfunction or flicker slightly. Most importantly can you try stretching the spring under the cap as that may help make a better connection.If that doesn't work please contact us, tell us what you have tried and we will then be able to help further.Ninja LED PoiSorry to hear that one of your Ninja poi is not working correctly as they are usually very reliable. Can you please try bending the contact plates inside the poi outwards with a small screwdriver and clean the connection plates to remove anything that might be making a bad connection. Then put in a fully charged battery or one that you know is working and has a good charge. Please open the troubleshooting guide.pdf for the ninja poi and have a look and see if this can also solve the problems you are having.If that doesn't work please contact us, tell us what you have tried and we will then be able to help further.FlowlightsPlease open the flowlight troubleshooting guide.pdf to try and fix any issues you are having.If that doesn't work please contact us, tell us what you have tried and we will then be able to help further.PodPoiPlease visit the Flowtoys troubleshooting page for the latest fixes.If that doesn't work please contact us, tell us what you have tried and we will then be able to help further.


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