I did not receive an email from you

This seems to be happening more often now with emails failing to arrive because of the above reasons.We are not ignoring you.Rest assured that if your email arrives all the way to us then we do respond within 2 working days.If you wish to contact us please use the online contact page. You will use online forms that directly contact us. Once submitted the form will also send you a copy of your enquiry. This should arrive within a few minutes. If you do not get a copy of the enquiry then you will most likely not receive our reply either.Please check your "Junk" and "Deleted" email folders and SPAM filters within your email client.Other ways to contact us:Phone/Fax see Contact Us details pageSkype Call us for free using Skype SKYPE:homeofpoi (Download Skype)Live Help/Online Chat see Contact Us details pageFacebook MessagingIf you still can not find the copy of your enquiry then consider phoning us during working hours.